Privacy Policy

Welcome to the "REMITECH EEC Website" (hereinafter referred to as "this Website").

To ensure that you can use the various services and information provided on this Website with peace of mind, we hereby explain our Privacy Policy to protect your rights and interests. Please carefully read the following content:

This Privacy Policy covers how this Website handles personally identifiable information collected when you use the Website's services. The Privacy Policy does not apply to related external websites linked from this Website, nor does it apply to personnel not commissioned or involved in the management of this Website.

When you visit this Website or use the services provided, we may ask you to provide necessary personal information depending on the nature of the service. Your personal information will be processed and used within the scope of the specified purpose; it will not be used for other purposes without your written consent. When using interactive features such as the service mailbox or surveys, this Website will retain information such as your name, email address, contact information, and time of use. During general browsing, the server will automatically record details including the IP address of your connecting device, usage time, browser type, browsing and click records, etc., as a reference to improve the Website's services. These records are for internal use only and will never be disclosed externally. To provide precise services, we will statistically analyze the collected survey data. The resulting statistical data or explanatory text may be made public as necessary, but it will not involve data identifying specific individuals. When the specific purpose of personal data collection no longer exists or upon expiration of the retention period, and unless otherwise required by law, you may request the cessation of collection, processing, use, or deletion of your personal data by contacting our Customer Service Center (Email: cs.philippines@remitech-finance.com.tw).

The hosts of this Website are equipped with firewalls, antivirus systems, and other necessary information security measures to protect the Website and your personal data with strict safeguards. Only authorized personnel have access to your personal data. If it is necessary to entrust other organizations to provide services due to business needs, this Website will strictly require them to adhere to confidentiality obligations and will conduct necessary checks to ensure compliance.

This Website provides links to other websites. You may click on these links to enter other websites. However, the Privacy Policy of this Website does not apply to those linked websites. You must refer to the privacy policies of those respective websites.

This Website will never provide, exchange, rent, or sell your personal information to other individuals, groups, private enterprises, or public agencies, except where there is a legal basis or contractual obligation. Exceptions to the above include but are not limited to:

• With your written consent.
• As explicitly required by law.
• To prevent danger to your life, body, freedom, or property.
• When cooperating with public agencies or academic research institutions for statistical or academic research based on public interest, where the information is processed or collected in a way that does not identify specific individuals.
• When your actions on the Website violate the Terms of Service or may harm or interfere with the rights of the Website or other users, or cause harm to anyone, and the Website’s management deems it necessary to disclose your personal information for identification, contact, or legal action.
• For purposes beneficial to your interests.
• When this Website commissions vendors to assist in collecting, processing, or using your personal data, it will be responsible for supervising and managing the vendors or individuals.

To provide the best services, this Website will place and access Cookies on your computer. If you do not wish to accept Cookies, you may set the privacy level to High in your browser settings to refuse the writing of Cookies. However, doing so may cause certain functions of the Website to not operate properly.

This Website’s Privacy Policy will be amended as needed at any time. The amended terms will be published on the Website.

To ensure the proper operation of our mobile application ("Remitech EEC App") and to comply with the Google Play Permissions and APIs that Access Sensitive Information Policy, our app requests access to certain device features only when necessary to provide core services.
The app may request the following permissions, strictly limited to their declared purposes:

• Camera: Used to capture ID documents and profile photos for identity verification and regulatory compliance.
• Photos and Media : Used to upload identity proofs, affidavits, or transaction documents as required for financial services.
• SMS : Used solely to automatically read and verify one-time passwords (OTP) for secure account registration and login.

All permissions are declared accurately through Google Play’s Permission Declaration Form and approved use cases. These permissions are activated only with the user’s consent and are not used for any undeclared, background, or promotional purposes.
Remitech Finance International Co., Ltd. ensures that:

1. Data collected through these permissions is processed securely and used only for the stated purposes.
2. Users may withdraw permission access through their device settings at any time.
3. No personal or sensitive data obtained through these permissions is ever sold, shared, or transferred to third parties for marketing purposes.